Frequently asked questions (FAQ) about sustainable building systems from roxit
Below, you will find answers to frequently asked questions about our sustainable building systems. Whether you are looking for information about products and materials, technical data and certifications, ordering or delivery – we have compiled the most important information in one place to provide a convenient overview and the details you need for your project.
Products & Materials
-
What are roxit insulation materials made of?
Our insulation materials consist mainly of hemp and flax straw – natural, renewable raw materials with excellent building physics properties.
-
Are roxit insulation materials suitable for indoor and outdoor use?
Yes. Our products are suitable for both indoor use (e.g. partition walls, ceilings) and outdoor use (e.g. façade insulation) – depending on the specific product and structure.
-
Do the materials regulate moisture and resist mold?
Yes. Hemp is hygroscopic and can absorb and release moisture without compromising its insulating performance. Hemp is also naturally resistant to mould.
-
How long do hemp insulation materials last?
When processed and applied correctly, hemp insulation materials are extremely durable and retain their properties for decades.
-
Can the products be recycled or composted?
Yes. At the end of their service life, hemp-based products can be recycled – a significant benefit for sustainable construction.
-
Are the products fireproof?
Our products fulfil the fire behaviour requirements of class E according to EN 13501-1. We also offer versions with improved fire protection properties for special applications.
Technical data & certifications
-
Are the products CE-certified?
Yes. All roxit insulation materials are certified with the CE mark and comply with the requirements of the Construction Products Regulation.
-
How is the sustainability of the products verified?
The sustainability of our products is transparently documented through life cycle assessments, environmental product declarations (EPDs) and certifications such as the Austrian Ecolabel.
-
How is thermal conductivity measured?
Thermal conductivity is measured using standardised testing methods and is specified in the respective technical data sheets. Typically, thermal conductivity is around 0.040 W/mK.
Ordering & delivery
-
How can I order roxit products?
Orders can be placed directly by contacting our team. You will find the right contact person in the contact finder on our website. We will be happy to provide advice tailored to your specific needs.
-
How long does delivery take?
The delivery time depends on the product, availability and delivery location. As a rule, it is between 3 and 15 working days.
-
How are products delivered?
Delivery is carried out by a forwarding agent on pallets. The packaging is designed to protect the products during transport.
-
Can I collect the order myself?
Yes. By prior arrangement, you can collect your order directly at our premises. Please contact us to schedule an appointment.
-
What are the shipping costs?
Shipping costs depend on the quantity, weight and place of delivery. You will receive a customised quote with your order or inquiry.
-
What happens if the delivery arrives damaged?
Please document any damage immediately upon delivery and notify us immediately. We will promptly arrange replacement or resolve the issue.
-
Can I change or cancel my order after placing it?
Changes or cancellations are only possible before production or shipment begins. Please contact us as early as possible.
Acoustic products
-
What acoustic products does roxit offer?
We offer hemp-based acoustic panels for wall and ceiling installation. They absorb sound and sustainably improve room acoustics – an ideal choice for offices, schools, event spaces and living areas.
-
How do hemp acoustic panels work?
The open-pore structure of hemp fibres absorbs sound waves and reduces reverberation, creating a more comfortable acoustic environment.
-
How are acoustic panels installed?
The panels are easy to install on walls or ceilings, either by adhesive bonding, magnetic mounting systems, or integration into suspended ceiling systems. Installation instructions are provided.
-
Are different designs or colours available?
Yes. Our acoustic panels are available in various colours and formats – for both functional and aesthetic interior design applications. For more individualised solutions, we also offer custom image printing on the panels.
-
Can the panels cause allergic reactions?
No. The material is considered hypoallergenic and suitable for allergy-sensitive environments.
General contact: